Terms of Service

What we offer

The FinOps Desk sells online training in cloud financial operations (FinOps), including courses covering FinOps certification preparation (such as FinOps Practitioner) and the FOCUS (FinOps Open Cost and Usage Specification) standard. Courses are delivered as web-based lessons you access through your browser after purchase.

Course completion does not itself grant any official certification. Where a course references an external certification exam (for example, one administered by the FinOps Foundation), that exam is run independently by that third party, and we make no guarantee that completing our course will result in you passing it.

Purchases and payment

Payments are processed by our merchant of record, Creem Inc. (creem.io), who is the seller of record for all purchases made on this site and handles payment data directly. We never see or store your card details. Your contract for the purchase itself is with Creem as merchant of record; these Terms govern your use of the course content Creem’s checkout grants you access to.

Refund requests can be sent to support@finopscourse.com and are handled in line with the refund policy shown to you at checkout.

Account and course access

Signing in with Google is required to buy a course. We create an account for you through our authentication provider, Clerk, tied to your Google email address. You’re responsible for keeping your Google account secure — anyone with access to it can access your FinOps Desk account and any courses tied to it.

After a successful purchase, that course is unlocked directly on your account — a personal, non-transferable license to access it whenever you’re signed in. We may revoke access to a purchase we determine has been shared, resold, or used to violate these Terms.

Acceptable use

You agree not to:

• Share your account or unlocked course content with anyone else
• Copy, record, republish, or redistribute course content outside this site
• Attempt to bypass or circumvent course access controls
• Use the site in any way that violates applicable law

Intellectual property

All course content — videos, text, slides, and materials — is owned by Adam Morad / The FinOps Desk and licensed to you for personal, non-commercial, educational use only. Purchasing a course does not transfer any ownership or broader license to that content.

Disclaimers and limitation of liability

Courses are provided for educational purposes and “as is,” without warranties of any kind. We don’t guarantee any particular career, salary, certification, or exam outcome from taking a course. To the maximum extent permitted by law, our liability to you for any claim arising from these Terms or your use of the site is limited to the amount you paid for the course giving rise to the claim.

Termination

We may suspend or revoke access to a course if we reasonably believe these Terms have been violated. You can stop using the site at any time; this doesn’t entitle you to a refund except as described in the refund policy shown at checkout.

Governing law

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-law rules.

Changes to these Terms

We may update these Terms from time to time. If we make material changes, we’ll update the “Last updated” date above.

Trademarks

FinOps®, FinOps Foundation®, and the certification names and badges referenced on this site are trademarks of the Linux Foundation. The FinOps Desk is an independent training provider and is not affiliated with, endorsed by, or sponsored by FinOps Foundation.